04
Jan
Customer Relationship Management: The Open Source Way
The CRM domain is dominated by Oracle and SAP in the commercial offerings sector. However, there are a large array of open source CRM applications that give SME companies a more flexible (read cheaper) access to CRM functionality. Some of the open source CRM applications include SugarCRM, SplendidCRM, CentricCRM and VTiger CRM. Among these, SugarCRM [...]